September 2012
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Day September 25, 2012

What we call feedback rarely is

In order for people to grow, adapt, and perform at their best, they need information about their own performance. One source of information—feedback—has earned a bad reputation. The word first came into the language to describe the self-correcting information built into mechanical systems and electronic circuits. Information was fed back into a system as a means of regulating system performance.

Thermostats, for instance, feed back information in order to maintain a set