One of a leader’s primary jobs is to translate potential into performance. And while most leaders understand the concept, many have trouble translating it into action, not because they lack the skill but because they lack the mental mindset.
In my experience, the potential at the front lines is tremendous. Until leaders operate from a deep belief in the inherent greatness of their people, that potential stays latent. I’m not talking about encouraging people to work harder, faster, better. I’m talking about discovering and inviting into the workplace what brings meaning and fulfillment to their lives.